TRI-VALLEY AUTO BODY | COLLISION REPAIR
Effective Date: November 9, 2026
Welcome to Tri-Valley Auto Body (“Tri-Valley,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of https://trivalleybodyshop.com (the “Website”), including its content, appointment requests, estimate inquiries, and online features. By using the Website, you agree to these Terms. If you do not agree, discontinue use. These Terms primarily govern Website use. Actual vehicle repairs, estimates, authorizations, insurance arrangements, payments, and warranties are governed by applicable written repair documents and law. Where those documents conflict with these Website Terms concerning a repair transaction, the applicable transaction documents and mandatory law control.
Tri-Valley Auto Body provides collision repair and related services, including minor and major collision repair, auto glass repair, paintless dent repair, automotive refinishing, frame alignment, and assistance with towing, rental vehicles, and insurance claims. Website descriptions, photos, service information, and estimated timelines are general information and may change. Availability and the suitability of a particular repair are determined following vehicle inspection and assessment.
You may use the Website for lawful purposes, including learning about services and contacting our team. You must not interfere with Website operation, attempt unauthorized access, introduce malicious software, unlawfully copy or scrape content, impersonate another person, or submit fraudulent or misleading information.
Online contact forms, appointment requests, photos, and preliminary inquiries do not constitute a confirmed appointment, final repair estimate, or authorization to perform work. As noted on our Website, uploaded photographs alone cannot support a true final estimate; an in-person inspection may be required. Vehicle condition, hidden damage, parts availability, and additional findings may affect the scope and price of repairs. Repairs and additional work are subject to applicable customer authorization and California law. Please provide accurate contact, vehicle, VIN (if requested), and damage information.
Repair charges, parts, labor, taxes, fees, deductibles, and payment arrangements are governed by the applicable written estimate, authorization, invoice, insurance arrangements, and law. General Website content is not a binding price quotation. Unless a different payment arrangement has been approved, amounts owed by the customer are due in accordance with the repair documentation, including at vehicle pickup where applicable. Insurance coverage and deductible obligations depend on the customer’s policy.
Estimated start and completion dates are projections rather than guarantees. Timing may change because of concealed damage, insurer review, parts delays, sublet services, or other circumstances. We will communicate material updates as appropriate. Vehicle delivery, inspection, payment, and pickup arrangements are subject to the applicable repair documents and law.
We may assist with insurance claims and communicate with insurers when authorized. Insurance coverage, claim decisions, deductibles, and reimbursement remain subject to the applicable insurance policy and insurer determinations. Customers retain applicable California rights, including the right to choose a repair shop and to authorize repairs. Our assistance does not guarantee insurer approval or payment.
Repair methods and replacement parts are selected based on the vehicle’s condition, the approved repair plan, applicable safety requirements, and available parts. Any proposed substitutions, supplemental repairs, or changes requiring authorization will be handled under applicable law. Do not rely on Website content as a substitute for an inspection or individualized professional assessment of a damaged vehicle.
Our Website describes a lifetime warranty on paint and body repair for as long as the customer owns the vehicle, with parts warranties subject to their respective manufacturers. The specific coverage, limitations, exclusions, claim procedures, and remedies should be confirmed in the written warranty documentation applicable to your repair. These Website Terms do not narrow an applicable written warranty or any nonwaivable statutory rights.
Appointment cancellations, changes to approved repairs, refunds, and any related charges are handled according to the applicable written repair authorization, invoice, and California law. Contact us promptly if you wish to change or cancel a scheduled appointment or discuss authorized work.
When submitting forms, photographs, or other information, you represent that you are authorized to provide them and that the information is accurate to the best of your knowledge. We may use submissions to respond to inquiries, schedule appointments, evaluate potential repairs, and coordinate authorized services, subject to our Privacy Policy. Providing contact information does not by itself constitute consent to receive promotional text messages where separate consent is required.
Our handling of personal information is described in our Privacy Policy. The Website may use cookies and similar technologies. Please review the posted privacy disclosures and available preference controls.
Unless otherwise stated, Website text, photographs, graphics, logos, and other content belong to Tri-Valley Auto Body or their respective owners and are protected by applicable law. You may view Website content for legitimate personal use but may not reproduce, distribute, or commercially exploit it without permission, except as allowed by law. Third-party trademarks remain the property of their owners.
The Website may link to third-party websites or services, including insurers, rental providers, and other service providers. We do not control independent third-party content, policies, security, or availability. Any third-party services may be subject to their own terms and privacy notices.
To the extent permitted by law, the Website and general informational content are provided “as is” and “as available,” without a guarantee of uninterrupted access, error-free operation, or completeness. This disclaimer applies to Website information and does not replace any written repair warranty, enforceable service obligation, or consumer protection that cannot legally be waived.
To the extent permitted by law, Tri-Valley Auto Body is not liable for indirect, incidental, special, or consequential losses arising solely from Website use, interruption, or reliance on general online information. This provision does not limit liability for vehicle repair services where prohibited by law, override applicable written repair agreements, or restrict nonwaivable consumer rights.
To the extent permitted by law, you agree to indemnify Tri-Valley Auto Body against third-party claims and reasonable costs arising from your unlawful or intentionally abusive use of the Website or infringement of another party’s rights. This provision does not require you to indemnify us for our own wrongful conduct or where prohibited by law.
These Website Terms are governed by California law, without regard to conflict-of-law principles, except where mandatory law provides otherwise. Disputes are subject to applicable jurisdiction and venue rules. Nothing in these Terms removes nonwaivable rights or remedies under California or federal law.
We may revise these Terms by posting an updated version and effective date. Continued Website use after changes take effect constitutes acceptance to the extent permitted by law. If a provision is unenforceable, the remaining provisions will continue to apply to the extent legally permitted.
Tri-Valley Auto Body
3529 1st Street
Livermore, CA 94551
Website: https://trivalleybodyshop.com
Email: trivalleyautobody@yahoo.com
Phone: 925-443-8548
For questions about repair estimates, authorizations, insurance coordination, payments, or warranty documentation, contact our team before authorizing repairs.
