Major Collision Repair from Our Family with Care
If you have been in a major accident, Romero’s Tri-Valley Auto Body has a state-of-the-art facility with the latest equipment and technology necessary to get your vehicle up and running smoothly. Our primary concern after a major accident is your safety. Many things can occur during an accident, so we want to make sure that everything from your insurance claim to your vehicle’s structural integrity is inspected before we start the repair process. We can help you through the entire process of your repair, including:
- Providing you with an accurate estimate of work required
- Communicating with your insurance company on your behalf regarding all repairs
- Arranging your rental car if needed
- Ordering parts
- Overseeing your vehicle’s repair
Romero’s Tri-Valley Auto Body offers a comprehensive list of services to get your vehicle back on the road as efficiently and safely as possible. Our I-CAR Gold® Class and ASE trained technicians can handle all of your collision repair needs, no matter how extensive the damage is.
We have outlined a list of what to expect when you choose Romero’s Tri-Valley Auto Body for your collision repairs.
We have outlined a list of what to expect when you choose Romero’s Tri-Valley Auto Body for your collision repairs.
- You will receive a written estimate and digital photos will be taken of the damage for easy sharing and reference.
- Keep in mind, disassembly is typically required to assure an accurate evaluation of all damage incurred.
- Following damage evaluation, our qualified estimator’s findings will be submitted to the insurance company, along with photos electronically.
- We will then order any additional parts needed and begin the repair process.
- You will be given an estimated completion date before any work commences. The date may vary or be modified due to back-ordered parts or a sublet repair shop. (Dealer or specialty shop required repairs).
- You will be apprised of the status of your vehicle during the repair process. Some customers prefer to be consistently updated while others prefer to be contacted only when repairs are complete. Please let us know how often you would like to be contacted and we will accommodate your persona needs. We can do this via phone, text or email.
- After repairs are completed and you have inspected the repairs, we will code the final estimate and send it to the insurance company. Once they have received the final estimate, they will then send us the payment for repairs less any deductible. If you have a deductible, we will collect that from you after repairs are completed at the time of vehicle pickup.
- All vehicles are returned with a complimentary wash.
For more information on our major collision repair process, please call 925.443.8548 Monday – Friday, 8am – 5pm, or contact us and a member of our family will get back to you within 24-hours.
