family-owned and operated PROVIDING COLLISION REPaIR SINCE 1980

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COVID-19

At Romero’s Tri-Valley Auto Body the safety and health of customer, partner, and the shop’s team member is our highest priority. Guidance and recommendations from the CDC and local public health officials will be strictly followed as we adjust in these very fluid times.

ALL LOCATIONS REMAIN OPEN AS ESSENTIAL BUSINESSES. STORE HOURS MAY VARY. PLEASE CALL AHEAD.

First, you should know that we are taking the Coronavirus (COVID-19) epidemic very seriously.

Like our own vehicles, yours is an essential connection to your own personal health and safety. So, having reliable transportation is an essential need in daily activities. We’re here to ensure your vehicle is safely back on the road as quickly as possible.

At our location, we’re taking a wide range of action to ensure your safety:

  • Our location is thoroughly cleaned and disinfected twice daily.
  • All associates are required to wash their hands, as often as possible, with soap and water for at least 20 seconds, or use hand sanitizer.
  • We will maintain adequate space between all personal interactions.
  • You will be greeted without a handshake, but a warm “Hello, and welcome to Romero’s Tri-Valley Auto Body!”
  • When you arrive, please remove all personal belongings from your vehicle (phone chargers, garage door openers, backpacks, sunglasses, etc.).
  • Your vehicle will be disinfected twice: once at drop-off and again at pick-up. We’re paying particular attention to buttons, levers, knobs, and high-touch surfaces.
  • Your steering wheel and driver’s seat will be covered in plastic during repairs for your safety.
  • Paperwork can be printed or emailed to you based on your preference.

ONLINE ESTIMATES
We’re happy to offer alternative services to help you with your repair needs. Schedule an appointment and get an online estimate through our CARWISETM Appointments & Estimates program. Be sure to follow the instructions carefully and give us a call to follow up.

CURBSIDE ESTIMATES
Romero’s Tri-valley Auto Body will be providing our customers with curbside estimates, as well as FREE pick-up and drop-off upon availability. So, what should you do?

When you arrive please call 925.518.7989 for your curbside estimate. We will communicate with you what to do next.

Thank you for your business and we look forward to seeing you soon.